Condensing heaters pull so much heat from the exhaust that water condenses out of it, and that condensate is acidic. A neutralizer is a cartridge of media (usually calcium carbonate) on the drain line that raises its pH before it reaches the drain. The media dissolves slowly and is refilled or replaced; follow the heater maker's and local code requirements.
In the catalog
BangaRang CN220BR Condensate Neutralizer, Calefactio CS6 Condensate Neutralizer and PENTASOO 804000074 Condensate Neutralizer.
Products mentioned

BangaRang CN220BR Condensate Neutralizer
Condensate neutralizer

Calefactio CS6 Condensate Neutralizer
Condensate neutralizer

PENTASOO 804000074 Condensate Neutralizer
Condensate neutralizer · Rinnai, Replacement for 804000